Artificial Intelligence (AI) has moved beyond video games and smart features in gadgets. Today it revolves around improving our lives, especially in areas such as healthcare. From providing medical care without the hassle of rushing to the physician, to early detection of chronic diseases, AI is well on the path to change how we experience healthcare today.
To optimize how people access medical treatment, technologies like Natural Language Processing are being used to inter-mingle Voice AI with healthcare. What this means is that in the near future, patients will be able to enjoy premium healthcare and consultations simply by asking for them, right from the comfort of their home.
The preference for voice-tech is evident from the widespread adoption of voice assistants like Amazon Alexa, Google Assistant, and Microsoft Cortana. People no longer sit in front of their computers or pick up their smartphones and type queries. They just speak to these voice assistants, ask their questions, and they get the answers spoken back.
And the reason for that is simple – voice is natural! It is not only seamless, but also the most convenient and fastest mode of expression. Humans can speak around 130 words in a minute which is more than three times what we can type in a minute. Voice assistance is efficient and can be used while multitasking. This is why a little microphone keeps popping up in applications all the time; because computers have started adapting to humans instead of the other way around. They’ve started offering means to make interfacing easier, so that there’s no learning curve attached. People no longer have to learn how to make computers understand what they want. They can simply talk to them!
Taking the idea a step further, voice technology is now being used to act as an interface between patients and medical professionals like pharmacists and doctors. Efforts are being made to transform healthcare to a level where obtaining the appropriate medical attention is triggered as a response to what you say and “how” you say it.
Specially trained healthcare voice assistants are being made intelligent enough to analyze voice biomarkers like your pitch and tone to identify if you’re feeling “off.” They are being trained to ask you the questions your physician would ask about your health concerns, and recommend appropriate actions based on your responses. So basically, if one morning you aren’t feeling particularly well and you talk to your voice assistant in a squeaky voice, it would politely ask you all the right questions, obtain your responses, suggest if you need any tests, help you take those tests if possible, analyze the results, and have the appropriate medication delivered to your doorstep. And, of course, even after all of this if you don’t feel very good or your test results come out alarming, you would be referred to an appropriate physician.
And all that, without you having to lift a finger! Just imagine the kind of ease it would bring in for high-risk patients and the elderly.
In addition to becoming personalized virtual caregivers, voice assistants can fill the void that people suffering from chronic diseases may feel. By being available to “listen” round the clock, such assistants can immensely help people living alone by fight off problems like depression. In case of people suffering from diseases like Alzheimer’s, this can mean never forgetting when to take which medicine, and not having to call up family or the doctor in critical situations; your voice assistant can take care of all such things at a single voice command!
That is the power of AI and voice technology. And that’s how you can expect healthcare to function sooner that you know it.
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